Celebrating Business Excellence

Will you be a winner?

Understand how to WIN

To WIN the ServiceIQ Great Lake Taupo Business Awards 2017, you must be the top scorer in your category based on your;

  • Entry Form and supporting information
  • Mystery Shop
  • Judges Visit
  • Financial Performance

Top Tip: Attend the Workshops

There are three workshops throughout the awards programme to help you work through each question in the Application Form. The workshops are free and provide valuable information on how best to answer the questions – these workshops will tell you what the judges are looking for!

The Awards & Judging Process;

  1. Enter the awards, choosing one of the following categories, by Friday 28 April;
    Excellence in Business – Emerging Business
    Excellence in Business – Small Business
    Excellence in Business – Medium Business
    Excellence in Business – Large Business
    Excellence in Business – Not for Proft Business
  2. Complete and submit the Application Form by Friday 26 May
  3. Let us know if you want to be considered for an Excellence in Innovation, Community Contribution, Sustainability or Leadership Award
  4. Category Finalists are then mystery shopped & visited by the Judges

The Overall Business of the Year will be chosen by the Chief Judge – and will be presented to the business that demonstrates excellence in ALL business areas.

Mystery Shop & Judges Visits for Finalists

Each Finalist will be visited by an out of town, independent and suitably experienced mystery judge.  The visit may also include phone calls, website/social media inquiry (where applicable) or email contact.  Criteria will incorporate customer service, store presentation and marketing.

Each Finalist will also be visited by a Judge from Waikato Management School.  This visit allows you to demonstrate to the judges the aspects of your business you have identified in your application.

Mystery Shopping & Judges Visits will be conducted between Monday 3 July and Friday 21 July 2017.


Feedback will be sent to all entrants by the end of August, and will include your score in each section, plus some commentary from the Judges.


All entries and supporting information remains confidential and will be viewed by the judging panel only.  All judges sign a written confidentiality agreement and all entries are destroyed from the judges computers within two months following the awards.  No information will be disclosed to individuals or organisations other than the judges and awards convenor.   The Chief Judge’s decision is final.  No correspondence or debate will be entered into.